Process Readiness

Are your workflows ready for AI augmentation?

Process Readiness evaluates how well your existing workflows are documented, standardised, and suited for AI-driven automation or augmentation. Well-documented processes are the raw material AI needs to add value.

Why It Matters

37% of organisations are using AI at a surface level because processes aren't adapted (Deloitte, 2026).

Organisations with documented, standardised processes achieve AI ROI 2x faster.

AI can't automate what isn't understood — process mapping must come first.

Industry Benchmarks — Process Readiness

Technology5.2/10
Finance5.2/10
Manufacturing5.0/10
Healthcare4.3/10
Retail4.2/10
Professional Services4.2/10
Government4.0/10
Media3.8/10
Education3.0/10

Common Gaps

Undocumented tribal knowledge

Critical processes exist only in people's heads, making them impossible to automate.

Inconsistent process execution

The same task is done differently by different teams, creating unpredictable AI inputs.

No process measurement

Without baseline metrics, you can't prove AI improved anything.

How to Improve

1

Map your top 10 processes end-to-end (BPMN or swimlane)

High impactMedium effort
2

Identify the top 5 candidates for AI automation (high volume, rules-based)

High impactLow effort
3

Standardize data entry and handoff points across teams

Medium impactMedium effort
4

Establish process KPIs and measure baseline performance

Medium impactLow effort

Recommended Tools

Workflow Automation

Zapier / Make

No-code automation connecting existing tools and AI.

RPA

UiPath / Automation Anywhere

Robotic process automation for repetitive tasks.

Process Mapping

Lucidchart

Visual process documentation and analysis.

How does your process readiness measure up?

Take the free AI Readiness Quick Scan to see your score across all 8 dimensions, with industry benchmarks and personalised recommendations.

Take the Free Quick Scan

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