Culture & Change

Is your organisation ready to embrace AI?

Culture & Change measures your organisation's appetite for change, leadership commitment, and ability to manage the human side of AI adoption. Technology is the easy part — people are the hard part.

Why It Matters

66% of board members are receptive to AI, but 30% of employees actively resist it (Cisco, 2024).

Change management failures are the #1 reason AI projects don't deliver expected value.

Organisations with strong innovation cultures adopt AI 3x faster than risk-averse peers.

Industry Benchmarks — Culture & Change

Technology6.5/10
Media6.2/10
Professional Services5.4/10
Finance4.6/10
Retail4.3/10
Education4.2/10
Healthcare3.8/10
Manufacturing3.2/10
Government2.8/10

Common Gaps

Fear of job displacement

Staff see AI as a threat rather than an augmentation tool, leading to passive resistance.

No change management plan

AI is deployed without communication, training, or transition support for affected teams.

Innovation happens in silos

A small team experiments with AI while the rest of the organisation is uninvolved.

How to Improve

1

Communicate AI vision clearly — augmentation, not replacement

High impactLow effort
2

Celebrate early AI wins publicly (internal comms, all-hands)

High impactLow effort
3

Create a structured change management plan for each AI initiative

High impactMedium effort
4

Run AI hackathons to build grassroots enthusiasm

Medium impactMedium effort

Recommended Tools

Change Management

Prosci ADKAR

Framework for managing the people side of AI change.

Communication

Slack / Teams AI Channels

Dedicated channels for AI news, wins, and questions.

Engagement

Mentimeter

Interactive polls and Q&A for AI town halls and workshops.

How does your culture & change measure up?

Take the free AI Readiness Quick Scan to see your score across all 8 dimensions, with industry benchmarks and personalised recommendations.

Take the Free Quick Scan

Explore Other Dimensions

Strategy & VisionData MaturityTechnology StackTalent & SkillsProcess ReadinessGovernance & EthicsFinancial Readiness